Introduction to Web Hosting
If you want other people to view
your web site, you must copy your site to a public server. Even if you can use
your own PC as a web server, it is more common to let an Internet Service
Provider (ISP) host your site.
Included in a Web hosting solution you can expect to find domain name
registration and standard email services.
You can read more about domain name registration, email and other services in
the next chapters of this tutorial.
If you want your web site to be visible to the world, you have to store it on a
web server.
Hosting Your Own Web
Hosting your web site on your own server is always an option. Here are some
problems to consider:
Hardware Expenses
To run a "real" web site, you will have to buy some powerful server hardware.
Don't expect that a low cost PC will do the job. You will also need a permanent
(24 hours a day ) high speed connection to your office, and such connections are
expensive.
Software Expenses
Don't forget to count the extra cost for software licenses. Remember that server
licenses often are much higher than client licenses. Also note that some server
software licenses might have limits on number of concurrent users.
Labor Expenses
Don't expect low labor expenses. Remember that you have to install your own
hardware and software. You also have to deal with bugs and viruses, and keep
your server constantly running in an environment where "everything could
happen".
Using an Internet
Service Provider
Renting a server from an Internet Service Provider (ISP) is a common option.
Here are some advantages:
Connection Speed
Most providers have very fast connections to the Internet, like full T3
fiber-optic 45Mps connections equivalent to about 2000 traditional (28K) modems
or 1000 high speed (56K) modems.
Powerful Hardware
Service providers often have many powerful web servers that can be shared by
several companies. You can also expect them to have an effective load balancing,
and necessary backup servers.
Security and Stability
Internet Service Providers are specialists on web hosting. Expect their servers
to have more than 99% up time, the latest software patches, and the best virus
protection.
Things to
Consider
24-hour support
Make sure your Internet service provider offers 24-hours support. Don't put
yourself in a situation where you cannot fix critical problems without having to
wait until the next working day. Toll-free phone could be vital if you don't
want to pay for long distance calls.
Daily Backup
Make sure your service provider runs a secure daily backup routine, otherwise
you may lose some valuable data.
Traffic Volume
Study the provider's traffic volume restrictions. Make sure that you don't have
to pay a fortune for unexpected high traffic if your web site becomes popular.
Bandwidth or Content Restrictions
Study the provider's bandwidth and content restrictions. If you plan to publish
pictures or broadcast video or sound, make sure that you can.
Email Capabilities
Make sure your provider fully supports the email capabilities you need. (You can
read more email capabilities in a later chapter)
Front Page Extensions
Make sure your provider fully supports FrontPage server extensions if you plan
to use FrontPage to develop your site.
Database Access
Make sure your provider fully supports the database access you need if you plan
to use databases from your site. (You can read more about database access in a
later chapter)
Choosing Your Domain
Choosing a domain is a major step for any individual or organization.
While domains are being registered at a record, new domain extensions and
creative thinking still offer thousands of excellent choices. When selecting a
name it is important to consider the purpose of a domain name, which is to
provide people an easy way to reach your web site. The best domains have the
following characteristics:
Short - People don't like to type! The shorter your domain, the easier it is to
reach and the less are the chance the user will make a typographical error while
typing it.
Meaningful - A short domain is nothing without meaning, 34i4nh69.com is only 8
characters long but would not be easy to enter or remember. Select a domain that
relates to your site in a way that people will understand.
Clear - Clarity is important when selecting a domain name. You should avoid
selecting a name that is difficult to spell or pronounce. Also, pay close
attention to how your domain sounds and how effectively it can be communicated
over the phone.
Exposure: Just like premium real-estate on the ground that gets the most
exposure, names that are short and easy to remember are an asset. In addition to
humans viewing your domain, you should consider search engines. Search engines
index your site and rank it for relevance against terms people search for
online. In order to maximize your sites exposure, consider including a relevant
search term in your domain. Of course, this should only be considered if it
still maintains a short, clear and meaningful domain.
Make sure you get the disk space and the traffic volume you need.
How Much Disk Space?
A small or medium web site will need between 10 and 100MB of disk space.
If you look at the size of HTML pages, you will see that the average size is very small. Maybe even smaller than 1K. But if you look at the size of the images (button, gif, banner, jpg) used inside the pages, you will often find images many times larger than the page itself.
Expect each HTML page to take up between 5 and 50K of disk space on your web server, depending on the use of images or other space consuming elements.
If you plan to use lots of images or graphic elements (not to mention sound files or movies), you might be needing much more disk space.
Make sure that you know your needs before you start looking for your web host.
Monthly Traffic
A small or medium web site will consume between 1 and 5GB of data transfer per month.
You can calculate this by multiplying your average page size with the number of expected page views per month. If your average page size is 30K and you expect 50,000 page views per month, you will need 0.03MB x 50,000 = 1.5GB.
Larger, commercial sites often consume more than 100GB of monthly traffic.
Before you sign a contract with a host provider, make sure to check this:
-
What are the restrictions on monthly transfer
-
Will your site be closed if you exceed the volume
-
Will you be billed a fortune if you exceed the volume
-
Will my future need be covered
-
Is upgrading a simple task
Connection Speed
Visitors to your web site will often connect via a modem, but your host provider should have a much faster connection.
In the early days of the Internet a T1 connection was considered a fast connection. Today connection speeds are much faster.
One byte is 8 bits, and that is the number of bits used to transport a character (a letter or a digit). Low speed communication modems can transport from about 14 000 to 56 000 bits per second (14 to 56 kilobits per second). That is somewhere between 2000 and 7000 characters per second, or about 1 to 5 pages of written text.
One kilobit (Kb) is 1024 bits. One megabit (Mb) is 1024 kilobits. One gigabit (Gb) is 1024 megabits.
These are connection speeds used on the Internet today:
|
Name |
Connection |
Speed per second |
|---|---|---|
|
Modem |
Analog |
14.4-56Kb |
|
D0 |
Digital (ISDN) |
64Kb |
|
T1 |
Digital |
1.55Mb |
|
T3 |
Digital |
43Mb |
|
OC-1 |
Optical Carrier |
52Mb |
|
OC-2 |
Optical Carrier |
156Mb |
|
OC-12 |
Optical Carrier |
622Mb |
|
OC-24 |
Optical Carrier |
1.244Gb |
|
OC-48 |
Optical Carrier |
2.488Gb |
Before you sign up a contract with any hosting provider, surf some other web sites on their servers, and try to get a good feeling about their network speed. Also compare the other sites against yours, to see if it looks like you have the same needs. Contacting some of the other customers is also a valuable option.
Email Accounts
Hosting solutions should include email accounts for each person
in your company. Email addresses should appear like this:
peter@mycompany.com
paul@mycompany.com
mary@mycompany.com
Most common is to use first name or first initial and last name.
POP Email
POP stands for Post Office Protocol. POP is a standard client/server protocol
for sending and receiving email.
The emails are received and held on your internet server until you pick it up
with a client email program, like Outlook, Outlook Express, Netscape Messenger,
etc. POP email programs are built into Netscape and Internet Explorer browsers
(i.e. Microsoft Outlook Express).
IMAP Email
IMAP stands for Internet Message Access Protocol. IMAP is another standard
protocol for sending and receiving email.
The emails are received and held on your internet server until you pick it up
with a client email program, like Outlook, Outlook Express, Netscape Messenger,
etc.
IMAP represents an improvement over POP because email stored on an IMAP server
can be manipulated from several computers (a computer at home, a workstation at
the office, etc.) without having to transfer messages back and forth between
computers. POP was designed to support email access on a single computer.
Web-based Email
Web-based email services enable you to access email via a web browser. You log
into your email account via the Web to send and retrieve email. Being able to
access your email from any browser anywhere in the world is a very attractive
option.
Examples of web-based email services are Yahoo! Mail and Hotmail.
Email Forwarding
Email forwarding allows you to have multiple email personalities.
With email forwarding, you can setup aliases for other email accounts like
postmaster@mycompany.com should be forwarded to peter@mycompany.com
sales@mycompany.com should be forwarded to
info@finalsense.com
Mailing Lists:
Some service providers offer mailing list capabilities. This is a valuable plus
if you plan sending out email to a large number of users.
If you are selling a product or a service, e-commerce might be a smart way to do business.
Internet Commerce
E-Commerce is about selling products or services over the Internet.
If you are selling a product or a service, e-commerce might be a smart way to do business. Over the Internet you can reach a large number of customers.
Tax Issues
Taxes is a complex issue for most on-line stores. Especially VAT (Value Added Tax). If you are selling on-line, you will most likely be in the export business. Trading with different countries is easy, but tax issues might be tricky. Exporting goods may not be the subject of VAT in your country, but often your customers will have to pay their local VAT when they pick up the goods.
In addition, there will be the issue of income tax for your shop, depending on how you report your income from sales.
Before starting an on-line store, be sure to consult your tax adviser.
Choosing Your Domain
Choosing a domain is a major step for any individual or organization.
While domains are being registered at a record, new domain extensions and creative thinking still offer thousands of excellent choices. When selecting a name it is important to consider the purpose of a domain name, which is to provide people an easy way to reach your web site. The best domains have the following characteristics:
Short - People don't like to type! The shorter your domain, the easier it is to reach and the less are the chance the user will make a typographical error while typing it.
Meaningful - A short domain is nothing without meaning, 34i4nh69.com is only 8 characters long but would not be easy to enter or remember. Select a domain that relates to your site in a way that people will understand.
Clear - Clarity is important when selecting a domain name. You should avoid selecting a name that is difficult to spell or pronounce. Also, pay close attention to how your domain sounds and how effectively it can be communicated over the phone.
Exposure: Just like premium real-estate on the ground that gets the most exposure, names that are short and easy to remember are an asset. In addition to humans viewing your domain, you should consider search engines. Search engines index your site and rank it for relevance against terms people search for online. In order to maximize your sites exposure, consider including a relevant search term in your domain. Of course, this should only be considered if it still maintains a short, clear and meaningful domain.
Sub Domains
Most people are unaware but they already use sub domains on a daily basis. The famous "www" of the World Wide Web is the most common example of a sub domain. Sub domains can be created on a DNS server and they don't need to be registered with a domain registrar, of course, the original domain would need to be registered before a sub domain could be created. Common examples of sub domains used on the internet are http://store.apple.com and http://support.microsoft.com.
Sub domains can be requested from your web hosting provider or created by yourself if you manage your own DNS server.
Web Hosting Server TechnologiesThis section describes some of the most common hosting technologies.
Windows HostingWindows hosting means hosting of web services that runs on the Windows operating system.
You should choose Windows hosting if you plan to use ASP (Active Server Pages) as server scripting, or if you plan to use a database like Microsoft Access or Microsoft SQL Server. Windows hosting is also the best choice if you plan to develop your web site using Microsoft Front Page.
Unix HostingUnix hosting means hosting of web services that runs on the Unix operating system.
Unix was the first (original) web server operating system, and it is known for being reliable and stable. Often less expensive than Windows.
Linux HostingLinux hosting means hosting of web services that runs on the Linux operating system.
CGIWeb pages can be executed as CGI scripts. CGI scripts are executables that will execute on the server to produce dynamic and interactive web pages.
Most Internet service providers will offer some kind of CGI capabilities. And many will offer preinstalled, ready to run, guest-books, page-counters, and chat-forums solutions written in CGI scripts.
The use of CGI is most common on Unix or Linux servers.
ASP - Active Server PagesActive Server Pages is a server-side scripting technology developed by Microsoft.
With ASP you can create dynamic web pages by putting script code inside your HTML pages. The code is executed by the web server before the page is returned to the browser. Both Visual Basic and JavaScript can be used.
ASP is a standard component in Windows 95,98, 2000, and XP. It can be activated on all computers running Windows.
Many web hosting providers are offering ASP, as it is becoming a more and more popular technology.
Chili!Soft ASPMicrosoft's ASP technology runs only on Windows platforms.
However, Chili!Soft ASP is a software product that allows ASP to run on UNIX and some other platforms.
JSPJSP is a server-side technology much like ASP developed by Sun.
With JSP you can create dynamic web pages by putting Java code inside your HTML pages. The code is executed by the web server before the page is returned to the browser.
Since JSP uses Java, the technology is not restricted to any server-specific platform.
FrontPage
FrontPage is a very common web site design tool developed by Microsoft.
FrontPage allows users to develop a web site without any deep knowledge of web development. Most Windows hosting solutions support FrontPage server extensions for users that use FrontPage to develop their web site.
If you plan to use FrontPage, you should look for a Windows hosting solution (meaning not Unix / Linux).
PHP
Just like ASP, PHP is a server-side scripting language which allows you to create dynamic web pages by putting script code inside your HTML pages. The code is executed by the web server before the page is returned to the browser.
Cold Fusion
Cold Fusion is another server-side scripting language used to develop dynamic web pages.
Cold Fusion is developed by Macromedia.
Secure ServerA secure server can transmit data encrypted.
If you plan to do online credit card transactions, or other types of web communication that needs to be protected against unauthorized access, your web host must provide a secure server.
Web Hosting Types
Hosting can be FREE, SHARED or DEDICATED.
Free Hosting
Some service providers offer free web hosting.
Free web hosting is best suited for small sites with low traffic, like family sites or sites about hobbies. It is not recommended for high traffic or for real business. Technical support is often limited, and technical options are few.
Very often you cannot use your own domain name at a free site. You have to use a name provided by your host like http://www.freesite/users/~yoursite.htm. This is hard to type, hard to remember, and not very professional.
|
Good: |
Bad: |
|
Low cost. It's free. |
No domain names. |
|
Good for family, hobby or personal sites. |
Few, limited, or no software options. |
|
Free email is often an option. |
Limited security options. |
|
|
Limited or no database support. |
|
|
Limited technical support. |
Shared (Virtual) Hosting
Shared hosting is very common, and very cost effective.
With shared hosting, your web site is hosted on a powerful server along with maybe 100 other web sites. On a shared host it is common that each web site have their own domain name.
Shared solutions often offer multiple software solutions like email, database, and many different editing options. Technical support tends to be good.
|
Good: |
Bad: |
|
Low cost. Cost is shared with others. |
Reduced security due to many sites on one server. |
|
Good for small business and average traffic. |
Restrictions on traffic volume. |
|
Multiple software options. |
Restricted database support. |
|
Own domain name. |
Restricted software support. |
|
Good support |
|
Dedicated Hosting
With dedicated hosting your web site is hosted on a dedicated server.
Dedicated hosting is the most expensive form of hosting. The solution is best suited for large web sites with high traffic, and web sites that use special software.
You should expect dedicated hosting to be very powerful and secure, with almost unlimited software solutions.
|
Good: |
Bad: |
|
Good for large business. |
Expensive. |
|
Good for high traffic. |
Requires higher skills. |
|
Multiple domain names. |
|
|
Powerful email solutions. |
|
|
Powerful database support. |
|
|
Strong (unlimited) software support. |
|
Collocated Hosting
Collocation means "co-location". It is a solution that lets you place (locate) your own web server on the premises (locations) of a service provider.
This is pretty much the same as running your own server in your own office, only that it is located at a place better designed for it.
Most likely a provider will have dedicated resources like high-security against fire and vandalism, regulated backup power, dedicated Internet connections and more.
|
Good: |
Bad: |
|
High bandwidth. |
Expensive. |
|
High up-time. |
Requires higher skills. |
|
High security. |
Harder to configure and debug. |
|
Unlimited software options. |
|
Your Checklist
Before you choose your web host, make sure that:
-
The hosting type suits your current needs
-
The hosting type is cost effective
-
Upgrading to a better server is a possible solution
-
If needed, upgrading to a dedicated server is possible
Before you sign up a contract with any hosting provider, surf some other web sites on their servers, and try to get a good feeling about their network speed. Also compare the other sites against yours, to see if it looks like you have the same needs. Contacting some of the other customers is also a valuable option.
Web Hosting E-Commerce
If you are selling a product or a service, e-commerce might be a smart way to do business.
Internet Commerce
E-Commerce is about selling products or services over the Internet.
If you are selling a product or a service, e-commerce might be a smart way to do business. Over the Internet you can reach a large number of customers.
E-Commerce Systems
It is not a very good idea to build your own e-commerce system. Some (larger) companies might do it, but we will not recommend it if you run a smaller business. Building an e-commerce system is a complicated process, with the potential for a lot of errors.
You might buy a ready-to-use system and run it on your own server. Many systems are available on the market today, and most of them will cover your basic needs for order management and processing. But again, if you are not familiar with hosting your own web site, starting with an e-commerce site is not the right thing.
The best solution, in our opinion, is to find a hosting provider that offers an e-commerce solution.
Hosting Providers
E-commerce covers a very huge range of products. With different hosting providers you will find anything from very simple to very complex solutions.
Most providers will offer a simple and inexpensive solution that allow you to run your own "virtual store".
Your Checklist
- How does it handle customers?
- How does it handle product catalogs?
- How does it handle orders?
- How does it handle inventory?
- How does it handle back orders?
- How does it handle shipment?
- How does it handle accounts?
- How does it handle billing?
- How does it handle payment?
- How does it handle foreign currency?
- How does it handle credit cards?
- How does it handle taxes?
- How does it handle security?
- How does it handle integrity (encryption)?
Also check if the most time-consuming tasks are automated. Look for automated billing, invoice handling, accounting, and report generation.
Before you sign up a contract with any hosting provider, surf some other e-commerce sites on their servers. Find out how it works. Actually try some shopping and see if you get a good feeling. Also compare the other sites against yours, to see if it looks like you have the same needs. Contacting some of the other customers is also a valuable option.
Web Hosting ResourcesThis section lists some well-known Web hosting resources.
